How it Works & FAQ's

HOW IT WORKS

Step #1: Choose your item (e.g., 12x12 Pillow, Converse Shoes, Large Wooden Letter etc.)

Step #2: Choose your size (for shoe select shoe size)

Step #3: Please indicate the EXACT name of the school, camp, team, or occasion (e.g., University of Wisconsin, Camp Chi, Chicago Cubs, Lauryn's Bat Mitzvah)

Step #4: Please indicate if there are any extra requests or information you would like us to include on your item that you believe may not be included otherwise (e.g., colors, mascots, themes, etc.) For many of these items, these details are not necessary.

Step #5: Order and enjoy!

FREQUENTLY ASKED QUESTIONS

  • How long will it take to get my order?
    • In order to both order items and customize them, please allow approximately 3-4 weeks for delivery upon order. Please consider that there is only one of me and that hand-drawing my items to their fullest quality takes time. However, I will do my best to complete all orders in a timely manner.
  • How does pricing work?
    • All my hand-drawn items are carefully priced to ensure that you are paying reasonably for a quality product. All costs include the original cost of the product in addition to the materials needed to produce it as well as time. RedBubble products are priced according to the set prices on the website. If pricing becomes an absolute issue please contact me and I will try to work with you as best as I can.
  • How does shoe sizing work?
    • All shoe sizes are based upon the sizes of the standard website for that particular shoe. To ensure that you purchase the correct size, I recommend you double check the sizing of original website of that type of shoe. Please keep in mind that all shoe sizes are women's sizes. If you'd like a men's size, please let me know. 
  • Do you accept returns and refunds?
    • Since all items are custom-made, once shipped we do not accept any returns or refunds. However, if there are any problems with your order, don't hesitate to contact us with any problems and we will do our best to fix it.
  • How should I wash my items?
    • Both the pillows and shoes may be difficult to wash as they are created with oil-based paint markers and they are not on typical clothing fabric. Therefore because many of our items are typically white based, we recommend leaving all items indoors and not wearing your shoes in any adverse weather conditions to avoid them getting dirty. 
  • If you have any other questions, feel free to message me and I will get back to you as soon as possible. Thank you for your interest in Lauryn Taylor Designs!!